Shipping & Delivery Policy

We are committed to delivering your orders safely and on time. This Shipping & Delivery Policy outlines how we process, ship, and deliver products purchased from our website.

Order Processing

All orders are processed after successful payment confirmation.
Orders are usually processed within 1–3 business days (excluding Sundays and public holidays).
Once your order is shipped, you will receive a confirmation message with tracking details.

Shipping Locations

We currently ship products across India.
Delivery availability may vary based on your location and logistics partner serviceability.

Delivery Timeline

Standard Delivery: 5–10 business days after dispatch
Remote or rural locations: May take additional time depending on courier reach

Delivery timelines are estimates and may vary due to factors beyond our control, such as weather conditions, transportation delays, or regional restrictions.

Shipping Charges

Shipping charges, if applicable, will be clearly mentioned at checkout before payment.
Charges may vary based on product size, weight, and delivery location.
Any additional charges for special handling or bulk orders will be communicated in advance.

Packaging

All products are securely packed to prevent damage during transit. We use appropriate packaging materials to ensure product safety, especially for machinery and sensitive components.

Delivery Partners

We work with reliable third-party courier and transport partners to ensure safe and timely delivery. For large or heavy equipment, delivery may be done via surface transport.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email (where applicable), allowing you to monitor the delivery status.

Delivery Issues

If you experience any of the following issues:

Delayed delivery
Damaged package
Missing items

Please contact our support team within 48 hours of delivery with your order details and images (if applicable), and we will assist you promptly.

Change of Delivery Address

Requests to change the delivery address must be made before the order is shipped.
Address changes after dispatch may not be possible.

Contact Us

For any shipping or delivery-related queries, please contact us:

Phone: +91 8788850079
Email: info@rkmilkingmachine.com

Policy Updates

We reserve the right to update or modify this Shipping & Delivery Policy at any time. Changes will be effective immediately upon posting on the website.